Please note that all sales are final. We do not accept returns or exchanges unless the item is not as described or the item is faulty. The next best alternative we can offer is to re-consign the item and we can sell it off for you. There will be a 20% consignment fee but at least you will get some money back when it sells. If you are concerned about the sizing for a particular style of shoe, please feel free to email us before your purchase! We will gladly provide you with the best information possible, but please note that comfort preferences vary for each person.